Customized internal and external staircase services

Each project begins with a no-obligation quotation, accompanied by personalised consultancy. Our team supports clients from both a technical and administrative standpoint, providing guidance on the best zero-interest financing solutions for the purchase of the staircase. Thanks to this service, clients can plan their investment in a clear and sustainable way, without compromising on the desired quality and design. The consultancy covers every aspect of the project, from material selection to defining production timelines, ensuring a simple and transparent process.

Following the initial consultancy, the design phase begins and is managed by our in-house technical department. We use advanced 3D modelling and rendering software, allowing clients to preview the final project and evaluate every aesthetic and functional detail in advance.

Accurate measurement is a crucial step in ensuring the success of the project. Diemme Group carries out a free on-site inspection, during which all elements of the space are carefully analysed, including existing structures and any technical constraints. This phase allows us to verify the actual compatibility between the project and the environment, preventing issues and ensuring that each staircase fits perfectly into the designated space.

Staircase production takes place entirely at Diemme Group’s facilities, using carefully selected high-quality materials such as solid wood, stainless steel, sheet metal, glass, and special finishes. Components are processed using advanced techniques, including squaring, laser cutting, and custom machining, to achieve the exact form defined in the design. Each piece is thoroughly inspected and subjected to quality testing to ensure strength, safety, and long-term durability.

Once production is complete, the project moves to the installation and fitting phase, carried out by a dedicated installation team that meticulously follows the design specifications, ensuring that every component is correctly positioned, stable, and safe. Installation also includes on-site adjustments where necessary, finishing checks, and final testing, to guarantee a harmonious and fully functional result.

The relationship with the client continues even after installation, through a service that includes both routine and extraordinary consultancy and maintenance. After-sales assistance provides practical advice to preserve material quality and prompt interventions when required, such as the replacement of damaged components or structural adjustments.